Great service, installed and delivered.
The fridge itself is the perfect replacement for a dishwasher.
Damaged upon arrival. Multiple calls and email sent . Limited support and contact. The fridge itself apart from damages is good but the service was horrible
Hi Aidon,
We're sorry to hear about your experience and the issues with your fridge delivery.
We want to assure you that your replacement delivery is scheduled for tomorrow, February 18th. You will receive further updates on the estimated delivery time.
If you need any further assistance, please don’t hesitate to reach out. We appreciate your patience and hope this resolves the issue for you.
Kind regards,
The LeCavist Team
Still awaiting delivery, when I do get a response it’s the same answer “within the week” - that’s week after week!! Tell you the item is due in stock, take your money then tell you anything to get you to go away. Now stock says end of March on website!!
DO NOT BUY OFF THIS COMPANY
Hi Jamie,
We completely understand your frustration, and sincerely apologise for the ongoing delays.
We are working to provide you with the most accurate update and have escalated this to ensure a resolution as quickly as possible. If the new timeline is not suitable for you, please let us know, and we can explore alternative solutions, including a refund if necessary. We appreciate your patience and the opportunity to resolve this for you.
Kind regards,
LeCavist
With a hot summer starting to build I decided to bite the bullet and get myself a decent sized wine fridge to facilitate my growing collection. LeCavist was recommended by my brother and it has not let me down. Very happy with the size, quietness and the blue lighting feature!
The built fit the standard dimensions perfectly and it holds temperature well. It's not super noisy but the noise it does emit when cooling the wine is more like a low hum breathing. Fortunately it's not needing to cool the fridge in short intervals. Wine spacing just makes sense. 8 bottles per shelf and the longer and bigger bottles fit on the bottom tray without issue. I kind of wish the light had a setting where it turned off after 5 minutes or so rather than being on or off. The design is inoffensive and premium looking.
The LeCavist 168 bottle wine cabinet is a sleek design that simple to use. The best feature is the flexible configurations that are available. The great finishing touches are the cheese board as well as the top shelf that can be tilted to show off 4 x trophy wines.
bought the fridge prior to xmas and have found the staff great with workingthrough initial problems with the purchase
This 97 bottle wine fridge is a perfect size for my wines and fits perfect in the room that I have it in. The door handle and body of fridge seems to be built well and so far is keeping the wines cool. I have had this for a few weeks now and seems to be working well. The only issue I had was when I unpacked the box I found the front plastic footing to keep the fridge level was cracked. The only feedback I have is maybe Lecavist may need to look at a better material for the footing. I have contacted support when the fridge arrived, but no response as yet. This would be the disappointing part of the after care service. I hope to hear from them as I have heard good reports about their support from others. Overall I am happy with the fridge keeping the wines in a controlled temperature.
Purchased 2 x 248 Bottle Single Zone Wine Cabinets just after Christmas. Arrived within 2 weeks, delivery guys were careful to ensure no damage during installation, made sure units were in position and level, turned units on, checked operation, lights and doors. Very classy looking cabinets, now to fill them up with our precious collection. Very happy so far!
I am very happy with my purchase. Although I was aware the delivery was going to take 2 months when I purchased it, the team at Lecavist was quick to respond. The delivery team they sent out even took it upstairs for us and unboxed and plugged! It looks very sleek and very happy it has dual zone even though my space under the wet bar was small. Great value!
The unit has been on back order for a while, but finally arrived. Impressed with the look, build quality, simple controls and bottle capacity. Looking forward to many years of well cooled wines.
Generally speaking, happy with the wine fridge. It was noisier than I thought but acceptable. Took a while to get delivered with a bit of back and fourth organising shipping dates etc but got here non the less.
I have had the LECAVIST 248 Bottle Wine Cabinet for few weeks and it is performing really well. It is quiet and keeps all wines at the right temperature for ageing and drinking.
After a lot of research settled on LECAVIST 168 Bottle Cellar LKV168PNDX, this was one of the few options on the market that didn't have a glass door. Staff at the showroom were very helpful with details on the fridge and assisted in getting the unit ordered and coordinated a delivery date for the following week.
Hi Lachlan, Thank you for choosing the LECAVIST 168 Bottle Cellar (LKV168PNDX) and for your kind words about our showroom staff! We’re delighted to hear that you found the perfect wine cellar for your needs and that our team could assist you in making an informed decision.
If you have any questions about setup, storage optimisation, or maintenance, feel free to reach out—we’re always happy to help. We hope you enjoy your new wine cellar for years to come!
Bought my wine cabinet as part of the "Black Friday" promotion after doing a bit of research and having a conversation with the LeCavist team. I bought a configuration, which was on pre-order and it was made clear to me that this meant longer delivery window - very good communication. Then 3 weeks later received an offer to upgrade for free to a configuration already in stock and after clarifying with the LeCavist team that this still met my requirements, they arranged delivery two days later - again fast and good service. On delivery day, the process was set out clearly to me as two steps; morning of delivery a 2-hour window for delivery would be sent via SMS/email, and then a follow-up when they were 30min from delivery. In addition, I also received a 10min call, which was perfect as it allowed me to open doors and lock away dog/kids etc. to ensure easy delivery. The delivery team unwrapped and placed the wine cabinet exactly where I wanted and it was all done in 15min. - so, again very good communication and service. Now, a week in and wine cabinet is working amazing and I had one question in relation to setup instruction and the LeCavist team responded same day. Hence full 5 stars from me, due to service, communication and doing the little things right along the way.
Hi Nick, Thank you so much for your detailed and thoughtful review! We’re thrilled to hear that you had a seamless experience from purchase to delivery and that our team could assist you every step of the way.
We truly appreciate your patience with the pre-order and are glad the upgrade option worked out perfectly for your needs. It’s also great to hear that our delivery process and support team met your expectations.
If you ever have any further questions about your LeCavist wine cabinet, don’t hesitate to reach out—we’re always happy to help! Enjoy your new wine storage, and thanks again for your support.
As the owner of an apartment with temperature conditions that constantly vary between hot full sun and cool air con, this wine cabinet is exactly what I was looking for to keep my small but expensive collection in peak condition. Staff were helpful on the phone, the website ordering process was very simple and I received delivery the next day. Great value and compact size means it fits exactly where I wanted it. Absolutely ecstatic!
Hi Chris, Thank you for your wonderful feedback! We’re so glad to hear that the wine cabinet is the perfect solution for your collection and that it fits beautifully in your apartment. It’s great to know that the ordering process, delivery, and our team’s assistance met your expectations.
We love hearing that you're ecstatic with your purchase! If you have any questions or need further support down the line, feel free to reach out!
Rang up to discuss options. The gent I spoke to was very knowledgable and helpful. Very good pricing! Delivery was great. Two guys very friendly and efficient. So far so good!
Hi Jason, Thank you for sharing your experience! We’re thrilled to hear that our team was able to assist you with helpful advice and that the delivery team provided excellent service. It’s always great to hear that everything is going smoothly so far.
If you need any further assistance or have any questions down the line, don’t hesitate to reach out!
Very proffesional service. Value for money, good delivery coordination.
Thank you for your feedback! We’re so glad to hear that you had a professional experience and that our delivery coordination met your expectations.
If there’s anything else we can assist with, please feel free to reach out!
I was pretty excited with my purchase as being putting it off looking for the correct fridge for my needs for some time. Lecavist have been a brand of choice for a while and the 97 Bottle fridge the one which was most appealing to my needs. The fridge is working beautifully in the lounge. Looks great and is very quiet. The whole process in purchasing the Fridge to the delivery was fantastic in terms of the communication. The couriers being used in Sydney are excellent, thorough communication throughout the delivery process with multiple updates and indeed a quick call to let you know we are 30mins away.
Hi David, We’re so glad to hear that your LeCavist 97 Bottle Fridge is working perfectly and has become a great addition to your lounge!
We also appreciate your feedback about the delivery process and are thrilled that the couriers provided such thorough and timely communication. We’ll be sure to pass your kind words along to them!
Purchased in October 2024 to replace a previous cooler, easy to install and very efficient.
This wine cabinet is beautifully made and has lovely lighting. I am using it to hold champagne and as these bottles are typically wider, it holds 14 bottles. Has a wow factor when you see it lit up!
Hi Lizzie, We’re so glad to hear that you’re loving your wine cabinet and that it’s making a beautiful statement with its lighting!
If you ever have any questions or need further assistance, don’t hesitate to reach out—we’re always happy to help.
Does what is says on the box, while doing it in style. Very quiet, barely audible.
Great entry level fridge. Does what it says. Good service too
Perfect little wine fridge, fast efficient dispatch and great customer service.
The unit looks great. They ended up delivering much earlier than expected and were very flexible and helpful with delivery. Working exactly as advertised.
Hi Paul, We’re so glad to hear that the unit is looking great and it’s fantastic that the delivery team was able to accommodate an earlier time and provided helpful service.
If you have any questions or need assistance in the future, don’t hesitate to reach out—we’re always here to help.
Enjoy your new cabinet!
*Free Next Day Delivery subject to stock availability and delivery location