Shipping policy

LeCavist aims to get your order to you as fast as possible. Once your final delivery has been processed, you will be updated with an estimated delivery date, or a tracking number for accessory orders. 

Estimated delivery times:

NSW – 4 days (if no stock in your state, expected delivery in 10 business days.  Contact us on the chat or 02 9398 9933 to check stock availability)

VIC - 4 days (if no stock in your state, expected delivery in 10-15 business days.  Contact us on the chat or 02 9398 9933 to check stock availability)

QLD – 4 days (if no stock in your state, expected delivery in 10-15 business days.  Contact us on the chat or 02 9398 9933 to check stock availability)

SA – 4 days (if no stock in your state, expected delivery in 10-15 business days.  Contact us on the chat or 02 9398 9933 to check stock availability)

WA – 4 days (if no stock in your state, expected delivery in 30 business days.  Contact us on the chat or 02 9398 9933 to check stock availability)
  

We do not deliver to TASMANIA & NORTHERN TERRITORY. We reserve the right to cancel orders that are not serviced by our transport company. Please note there are some regional locations where this is applicable.

Business days are Monday-Friday excluding public holidays. Orders received over the weekend will be processed for delivery and shipped the following business day.

Please note the delivery team cannot install/assemble any components such as door handles, shelves, or reversing the door. This is the responsibility of the customer.

Delayed Delivery Orders (Renovation Holds)
Customers may request delivery up to 12 months after their order date by noting their request in the order notes before checkout, or by calling or emailing in their request immediately after ordering. All delayed delivery requests are subject to approval by LeCavist. 

Please note that we can only arrange final delivery within one month of the requested delivery date. As a result, we are unable to reserve physical stock for deliveries scheduled more than one month in the future. All orders remain subject to product availability at the time final delivery is scheduled.

In the unlikely event that we are awaiting new stock when you request delivery, your order will be fulfilled as soon as the product becomes available. Orders will be prioritised and fulfilled in the order they were placed (chronologically).

We may not always be able to provide an exact arrival date, as replenishment timelines depend on factors outside our control, including manufacturing schedules and international shipping delays. If you do not wish to wait, you may cancel your order for a full refund at any time prior to dispatch.