Hi Jamie,
We completely understand your frustration, and sincerely apologise for the ongoing delays.
We are working to provide you with the most accurate update and have escalated this to ensure a resolution as quickly as possible. If the new timeline is not suitable for you, please let us know, and we can explore alternative solutions, including a refund if necessary. We appreciate your patience and the opportunity to resolve this for you.
Kind regards,
LeCavist
