Bought my wine cabinet as part of the "Black Friday" promotion after doing a bit of research and having a conversation with the LeCavist team. I bought a configuration, which was on pre-order and it was made clear to me that this meant longer delivery window - very good communication. Then 3 weeks later received an offer to upgrade for free to a configuration already in stock and after clarifying with the LeCavist team that this still met my requirements, they arranged delivery two days later - again fast and good service. On delivery day, the process was set out clearly to me as two steps; morning of delivery a 2-hour window for delivery would be sent via SMS/email, and then a follow-up when they were 30min from delivery. In addition, I also received a 10min call, which was perfect as it allowed me to open doors and lock away dog/kids etc. to ensure easy delivery. The delivery team unwrapped and placed the wine cabinet exactly where I wanted and it was all done in 15min. - so, again very good communication and service. Now, a week in and wine cabinet is working amazing and I had one question in relation to setup instruction and the LeCavist team responded same day. Hence full 5 stars from me, due to service, communication and doing the little things right along the way.
*Free Next Day Delivery subject to stock availability and delivery location